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Manager (Programme Management) - 1 year contract

Apply now Job no: 494891
Work type: Contract, full-time
Location: Singapore
Categories: Administration/Secretarial, Business/Industry Development, Programme Management

SUTD Academy is the professional and continuing education arm of SUTD. We started up with a strong belief in lifelong education that goes beyond formal learning and that is self-driven, self-planned and self-initiated. Our courses are designed to develop the skills and knowledge of individuals to help them stay relevant in the knowledge-intensive and technology-driven economy, overcome the numerous challenges of tomorrow and excel in their career.

The advent of rapid digitalisation and the impact of COVID-19 have greatly influenced and transformed the way we work and learn today.

We are looking for a team member with a passion in lifelong learning and technology to be part of our team to support the operations and management of course delivery.

The job scope of Programme Manager is as follows:

  1. Programme Operations
  • Provide administrative service and support to prospective learners from enquiries, onboarding to completion of their learning journey with SUTD Academy.
  • Collaborate and coordinate with internal support teams and external vendors to provide administrative and logistics support to SUTD Academy fellows with the goal of ensuring a smooth setup and delivery of all courses which will enhance both trainers’ teaching and learners’ learning experience.
  • Collaborate and coordinate with SUTD Academy fellows on their scheduling for the delivery of courses and programmes.
  • Manage and ensure that teaching aids, training materials and IT assets are available and in their best condition.
  • Administer registration site and ensure timely update on course pages.
  • Work with relevant agencies to ensure timely reporting.
  1. Finance Administration
  • Work with relevant stakeholders to ensure good finance and procurement practices.
  • Track and ensure timely collection and payment.
  1. Strategy and Planning
  • Work with SUTD Academy team to develop strategies and plans for enhancing the participants’ journey with SUTD Academy.
  • Strive for continuous improvement to enhance productivity in the work flow and processes.

This is the right role for you if you:

  • Believe in lifelong learning and like to help people. Helping someone successful makes you feel warm and a sense of satisfaction.
  • Like to take challenge with a positive perspective, discover and define the real problems, ideate and develop innovative solutions.
  • Enjoy finding the way and co-creating empathetically together with stakeholders and keep the conversations going till you get there with the stakeholders.
  • Enjoy working with people and technologies.

And you should have:

  • At least a Diploma.
  • At least 5 years of experience in operations, customer service and basic finance work.
  • Good communication skills (written and presentation) as well as interpersonal skill

 

 

Applications close: Singapore Standard Time

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