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Associate (Soft Services Management), Facilities

Apply now Job no: 495022
Work type: Contract, full-time
Location: Singapore
Categories: Facilities/Building/Security, Property/Estate Management










You will be part of the Facilities Management team in the Office of Campus Infrastructure and Facilities (OCIF) and be responsible for the management and maintenance of the campus facilities.


You will report to a Manager and work together with our out-sourced service providers to ensure that the day-to-day management of facilities, maintenance support services, processes and frameworks and delivery of key performance indicators (KPI) are consistently kept at a high standard to support our campus operational requirements.




Responsibilities :


  • Assist the Manager to maintain the operational readiness, safe and efficient operation of the campus building structures and soft services such as housekeeping, pest control, refuse and waste management, horticulture, logistics etc.;

  • Manage good rapport with internal stakeholders and attend to their maintenance feedback and requests for improvement works;

  • Carry out procurement of goods and services for maintenance and improvement works based on the University’s procurement policy including preparation of requirement specifications, evaluation and drafting the recommendation report;

  • Manage the contract administration process including meeting contractual obligations, specification reviews and timely verification & payment of term contract and ad hoc Invoices including verifying works done;

  • Consolidate and update the PPM Schedule for the team;

  • Ensure timely renewal of licenses for all operating systems;

  • Carry out routine check on all common M&E services to ensure operations timing are based on approved schedule, and their operations/ conditions are within acceptable level;

  • Coordinate, supervise and certify maintenance activities to ensure contractors/vendors complete all repair and maintenance work within the required timelines and standards;

  • Ensure compliance of OCIF procedures and checklists;

  • Regularly check on maintenance stock inventory and ensure timely replenishment;

  • Manage PTW;

  • Conduct system audit and site inspections;

  • Provide project management support for fit-outs, renovations and upgrading works to ensure timely completion of projects and meet the University's house rules, requirement specifications and quality standards;

  • Follow up on defect rectification works.

  • Provide advice and support for University research or academic projects, when required;

  • Work as part of the cross-functional team in supporting soft services, security, civil works and engineering services functions;

  • Preparation of management reports and tracking of KPIs;

  • Other duties as assigned by the Manager.




Requirements :


  • Degree in Building, Property Management, Facilities Management, Engineering (Electrical/ Mechanical or Civil) or equivalent;

  • At least 5 years of all-rounded facilities management experience preferably in institutional, educational, research or large scale commercial developments;

  • Must be conversant in builder’s works and experience in C&S project works will be advantageous;

  • Must have good working knowledge and experience in managing soft service functions in medium to large developments;

  • Familiar with local Code of Practices, Building and Fire Safety regulations;

  • Conversant in reading and interpreting architectural and M&E schematic drawings;

  • Conversant in Microsoft Office and AutoCAD.  Ability to use 3D perspective drawing software such as Sketch-up will be an added advantage;

  • Working experience in the BCA GreenMark certification and WSH-Bizsafe requirements will be an added advantage.

  • Excellent verbal and written communication skills and inter-personnel skills with the ability to communicate effectively across all levels and function well in a team.




Updated 26 Jan 2022





Applications close: Singapore Standard Time

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