Deputy Manager, HR Policy & Excellence (Contract)

Job Req ID:  2200
Employee Category:  Admin
Department:  Human Resources & Org Dev.

Deputy Manager, HR Policy & Excellence (3 years contract)

The candidate is responsible for ensuring HR policies and processes are aligned with legal requirements, best practices, and organizational priorities. The successful candidate will play a key role in driving policy development, compliance, continuous process improvement, and disciplinary matters.


HR Excellence & Governance

  • Apply sound judgment and analytical skills to assess and contribute to the development and implementation of HR policies, ensuring alignment with the company’s strategic priorities
  • Stay current with regulatory changes and HR best practices, proactively identifying and recommending policy enhancements where appropriate.
  • Coordinate disciplinary procedures, ensuring documentation, fairness, and adherence to due process.
  • Serve as the point of contact for policy-related queries, escalations; independently evaluate and process policy deviation requests.
  • Partner other HR COEs to evaluate and streamline HR processes and procedures to improve efficiency, compliance, and user experience.
  • Provide leadership and oversight for office management functions and the University’s One Stop Centre, ensuring smooth day-to-day operations and quality service delivery.

Required Qualifications & Experience:

  • Bachelor’s degree in Human Resources, Business Administration, or related field.
  • 5 years of HR experience with a strong emphasis on policy writing, compliance, and operational management.
  • Sound knowledge of disciplinary procedures and employee relations best practices.

Key Skills & Attributes:

  • Excellent written and verbal communication skills.
  • Critical thinking and strong problem-solving abilities.
  • Meticulous and good data analytics skills
  • Good team player and able to collaborate effectively with various teams to gather necessary information for policy drafting.
  • Maintain confidentiality and handle sensitive employee matters with professionalism and discretion.
  • Proactive, organized, and capable of managing multiple priorities.