Deputy Manager, IT Systems (Contract)

Manager/Deputy Manager, IT Systems

Key Responsibilities

• Responsible for collation and updating of IT assets (Servers, Endpoints and Software) information from the respective Pillars/Cluster/Research Centres and maintain the inventory list.
• Working with asset owners/users over the lifecycle of their IT assets. This includes discovery, identification, reviewing and support.
• Required to manage systems used in the University. Familiar with administrating Microsoft OS, Linux OS (CentOS, Ubuntu, Redhat, etc), databases (SQL, mySQL etc),
• Experience with VMWare, SSO/MFA (Okta), Backup system, Netapp, Anti-Virus, Microsoft 365 will be an added advantage.
• A strong knowledge on Microsoft Active Directory Architecture, PowerShell and Group Policies.
• Required to perform patching, systems hardening, systems onboarding/decommissioning, BYOD enrolment/policies and other systems activities.
• Compliance with the IT Security Policy and other IT policies
• Develop and manage project tender specifications documents, call tenders, conduct tender evaluations and prepare award recommendation, manage and monitor project scope, project schedule and quality of deliverables.
• Conduct vendor negotiations and contracts/agreements administration, evaluate and recommend appropriate IT solutions/services to meet users' requirements.
• Rotational on-call duty along with team members and after office hours support.

Requirements

• Degree/Diploma in Computer Science or equivalent with at least 5 years of relevant working experience in design, configuration and management of Windows and Linux Infrastructure.
• Strong technical competencies and analytical mind, with specialized certifications such as MCSE, RHCE, CDCP, CCNA, ITIL, etc. would be preferred.
• Good working knowledge of IT governance, systems, security and system technologies and able to work with cross-functional departments.
• Excellent written, communication and interpersonal skills.
• Other traits include positive attitude, self-motivated, customer service oriented and a team player.